Privacy policy

1. Data controller

Natural Systems Agrotech S.L., as owner of the Nano® trademark, informs the users of its website nanofertilizantes.com that, when using its website, the following personal data is collected and processed:

2. Data processed and how it is obtained

We process the personal data that you provide to us, as well as other data generated in the context of your activity on our website, such as the operations you carry out, provided that such collection is permitted by Law.

(a) Information you provide to us

We may process the following categories of personal data provided by you when completing the form:

• Identifying data: such as name, surname, sex, tax/ID number, telephone, email, postal address.
• Browsing data: such as information collected through cookies.

(b) Other information about you

Finally, we may also collect data from the use you make of the Portal, such as browsing the website as well as when you contact us through the Customer Service.

3. Purposes and legal basis

Your personal data will be processed for the purposes and on the legal bases indicated below:

• To respond to your questions, complaints, suggestions or queries raised in relation to the products, through the various means offered for this purpose, all based on the application of pre-contractual measures or the performance of the sales contract available at the following URL https://nanofertilizantes.com/legal/aviso-legal.
• For fraud prevention purposes, in the event that this intention is detected in the customer.
• Likewise, the processing of your personal data seeks to satisfy the legitimate interest that Nano® has in achieving the centralization of customer processing operations (customer service, response to questions, suggestions and queries, etc.) in order to offer you a better and more personalized service.
• To process and communicate the data within the framework of preparatory and review actions prior to commercial transactions of any nature, including but not limited to mergers, demergers, global transfer of assets and liabilities, contribution or transfer of business or branch of business activity, or any corporate restructuring operation of a similar nature, contemplated by commercial regulations; as well as within the framework of said commercial transactions.
• Finally, Nano® uses cookies on its website https://nanofertilizantes.com; to carry out this use, the brand relies on its legitimate interest in the correct functioning and operation of the Portal. To the extent that the use of cookies by the company involves processing of personal data for purposes other than merely operational or administrative purposes related to the functioning of the Portal, the brand will rely on consent as the legal basis (which will be deemed granted if you give your consent to the use of cookies through the banner shown when accessing the website). If you want more information about the use of cookies on this website, please consult our Cookie policy.

4. Retention

We will retain your personal data for 24 months after the delivery of your order, in case you request certain information that may require access to the personal data processed in the context of your order. Once this period has ended, your personal data will be duly cancelled, that is, blocked during the limitation period of the liabilities arising from the processing and finally deleted.

5. Recipients

Our company may share your personal data with third parties in the following circumstances:

• In the event of non-payment or if suspicious operations are detected on the part of the Customer, the company that owns Nano® may transfer your personal data to the Authorities and the company's external legal services.
• To the following categories of service providers that Nano® requires in order to manage Customer orders: providers of authentication and access management services, marketing (including cloud marketing), web analytics, payment processing, digitization and deletion of information, and home delivery.

6. Rights of the data subject

You have the right to have Nano® confirm whether or not your personal data is being processed and, where applicable, to request access to the personal data and to certain information about the processing (purposes, categories of data processed and recipients, among other aspects) (right of access).

Likewise, you have the right to request the rectification of inaccurate data (right to rectification), as well as their erasure when, among other reasons, they are no longer necessary for the purposes for which they were collected (right to erasure). In certain circumstances (for example, if the data subject contests the accuracy of their data, while the accuracy is being verified), you may request that the processing of your personal data be restricted, with such data only being processed for the exercise or defense of claims (right to restriction of processing).

Lastly, you have the option of exercising your right to data portability, that is, to receive the personal data in a structured, commonly used and machine-readable format, and to transmit it to another controller without the controller to whom it was provided preventing it, in the cases legally provided for these purposes (right to data portability). Likewise, in those cases where the processing of your data is based on your consent, you will have the right to withdraw your consent at any time, without this affecting the lawfulness of the processing prior to withdrawal.

You have the right to object to the processing of your data, at any time, for reasons related to your particular situation, when it is based on the legitimate interest of Nano® or a third party and, in particular, when it is intended for direct marketing. In this case, our company will end such processing, unless legitimate grounds are demonstrated to continue with it.

You should not forget that you have the right to lodge a complaint with the Spanish Data Protection Agency, especially when you have not received satisfaction in the exercise of your rights.

7. Servers and International Data Transfers

The company that owns the Nano® trademark will store and process the customer's personal data on computer servers located in Spain, enjoying the protection of the standard clauses adopted by the European Commission and the Spanish Data Protection Agency. Likewise, some of the third-party providers to whom we transfer your cookie identifiers (only if consent has been given beforehand) may be located in countries that do not offer the same level of protection in terms of personal data comparable to that of Spain. In those cases, we inform you that appropriate safeguards will be adopted so that the personal data is at all times adequately protected regardless of the country concerned. To this end, we will ensure that the recipient of the data has adhered to the Privacy Shield scheme agreed between the European Commission and the United States Government; and/or has signed the standard clauses adopted by the European Commission and/or has adopted binding corporate rules and/or through any other admitted mechanism, and/or, where applicable, the corresponding authorization of the Director of the Spanish Data Protection Agency will be obtained.

8. Data protection officer

If you wish, you can contact our data protection officer at the following address: Data Protection Officer of Nano®, Calle Tejares 5, 14540, La Rambla, Córdoba, Spain, or at the address privacy@nanofertilizantes.com .